At Gasthaus Limassol, we follow strict Standard Operating Procedures (SOPs) to provide our guests with a seamless, comfortable stay while maintaining high standards of safety, hygiene, and professionalism.

1. Bookings ·

Operators are required to provide complete and accurate information on platforms such as Airbnb and Booking.com.

·Guests must be fully informed of all rules and requirements of the serviced apartments prior to booking.

· Serviced apartments are exclusively for lodging purposes for guests and families visiting Islamabad.

· Parties or multiple bookings by different guests for a single day are strictly prohibited.

2. Registration of Guests ·

Operators must be personally present during check-in to verify guest identities.

· Guests are required to provide valid  identification for all individuals staying.

· Failure to comply will result in denied access.

· Only registered guests are allowed entry into the premises and must proceed directly to their assigned apartments.

3. Rules for Stay Parties and Gatherings

· To ensure a peaceful environment for all residents, parties and events are not allowed within the apartments.

Noise Consideration

· Guests are requested to keep noise levels low, especially after 10 PM.

· Excessive noise may result in a fine of  €200, charged to the operator.

Respectful Behaviour

· Disorderly conduct or intoxication is not permitted.

· Reliable Hospitality reserves the right to impose penalties in such cases. Safety and Integrity

· Any illegal or immoral activities are strictly prohibited.

· Guests found violating this will be required to vacate immediately. Alcohol and Intoxicants

· The possession or use of alcohol, drugs, or other intoxicants is not allowed.

· Violators will be asked to leave the premises immediately.

Balcony Use

· Hanging clothes or other items from the balcony is prohibited.

· Littering is not allowed; violators may be fined €200.

Visitors

· Visitors are welcome but not allowed after 10 PM, unless their CNIC is registered at the reception beforehand.

Food Delivery

· Guests may order food deliveries.

· For security reasons, delivery personnel are not permitted inside the building; food can be collected from the operator.

Pets

· Pets are not allowed in the building to maintain comfort and safety for all residents.

4. Early Check-In & Late Check-Out Policy

Early Check-In · Standard check-in time: 2:00 PM.

· Check-in before 10:00 AM will incur an additional half day’s charge.

· Check-in after 10:00 AM is subject to availability and, in most cases, will not incur additional charges.

Late Check-Out

· Standard check-out time: 10:00 AM.

· Check-out between 10:00 AM – 5:00 PM will incur half a day’s charge, subject to availability.

· Check-out after 5:00 PM will incur a full day’s charge. Note · Early check-in and late check-out are subject to availability and must be arranged in advance.

· Reliable Hospitality will make every effort to accommodate guest requests.